Privacy Policy

LLC "Solutech" (hereinafter referred to as the "Company") respects visitors and users of its website www.solutech.global (hereinafter referred to as the "Site"). To ensure the confidentiality, protection, and proper processing of users' personal data, the Company has developed and implemented this Policy, which has been effective since September 26, 2024. This Privacy Policy and the protection of users' and visitors' personal data on the website www.solutech.global (hereinafter referred to as the "Policy") has been developed in accordance with the current legislation of Ukraine and international standards, including the requirements of the General Data Protection Regulation (hereinafter referred to as "GDPR").

The Company reserves the right to amend the Policy at any time without separately notifying users/visitors of the Site, with a mandatory indication of the date of the latest versionof the Policy.

With this Policy, the Company informs users and visitors of the Site about the grounds, purpose of data collection, types of data collected, and ways it is used. The Policy does not apply to other websites and social networks that may be linked on the Site. The use of such resources may be governed by separate provisions or privacy policies published directly on the relevant sites or social networks.

1. Information Subject to Collection, Processing, and Protection The Company collects, processes, and protects both personal and non-personal data and also uses cookies.
According to Article 2 of the Law of Ukraine "On the Protection of Personal Data" datedJune 1, 2010 No. 2297-VI (as amended) and Clause (2) of Article 4 GDPR, personal data processing means any action or set of actions, such as collecting, registering, accumulating, storing, adapting, modifying, updating, using,disseminating (distribution, implementation, transfer), depersonalization, or destruction of personal data, including using information (automated) systems.
Personal data is information or a set of information about an individual who is identified or can be specifically identified. Personal data may include: first name, last name, date of birth, email address, phone number, education, place of work, position, and other information that identifies the person. The Company may process other personal data not mentioned above, provided the user/visitor of the Site gives consent.
The personal data of users/visitors of the Site is stored within the time limits establishedby the current legislation of Ukraine and the GDPR norms, namely, during the period necessary for the processing of such personal data, if this is confirmed by the purpose of the processing.
Personal data may be deleted at any time at the user's request to the Company. The processing period for such a request may not exceed 1 (one) month from the moment the Company receives the request.
Additionally, the user may make changes to their personal data by sending a corresponding request for the correction of personal data to the Company. The processing period for such a request may not exceed 1 (one) month from the moment the Company receives the request.
Moreover,any information the user provides on publicly accessible resources (blogs, social networks, etc.) that is public can be collected and used for personalization purposes.
Non-personal data – non-personal data includes general information about visiting the Site that is not personal information and does not personally identify the user. For example, information about the number of visits to the Site, information about the operating system of the computer/mobile device and browser type, device type, unique device identifier (UDID), or mobile equipment identifier (MEID), the website on which the link to the Company was posted, and information about the page the user visited on the Company's website.
Cookies are files with a set of non-personal information that are stored in the browser after visiting the Site and allow the Company to track anonymous use of the Site by users,including to keep statistics on use and traffic. However, cookies do not collect personal data.
Cookies are usually divided into session and persistent cookies. Session cookies help efficiently navigate the website sothat information requested once during a session is not requested again. Session cookies are stored in temporary memory and are erased when the browser is closed. Persistent cookies store user settings for current and subsequent visits (for example, simplify site authorization by remembering user credentials). They are stored on the hard drive of a computer or mobile device and are activated when the browser is launched.
The Company uses persistent cookies to store information necessary for conducting marketing research without using personal data.

2. Purpose of Data Collection and Guarantees The Company has determined that the legal basis for processing users' and visitors' personal data on the Site is the consent of the data subject, which corresponds to paragraph 1 of part 1 of Article11 of the Law of Ukraine "On the Protection of Personal Data" and paragraph (a) of part 1 of Article 6 of the GDPR.
The Company collects personal data exclusively with the consent of users for further use inmarketing research, promotions, marketing mailings, advertising offers, handling inquiries to the sales department, and customer support.
The user's/visitor's consent to the collection and processing of personaldata is given by clicking the "I accept the Solutech Privacy Policy" button, which is considered consent to the collection and processing of personal data.
Additionally, the user/visitor confirms that they have sufficient legal capacity under the laws of the country of citizenship/residency to consent under the terms of this Policy. In the absence of sufficient legal capacity, consent must be given by the holders of parental responsibility(parents, guardians, etc.) who have full civil capacity and are authorized under the laws of the country of citizenship/residency to provide such consent.
The Company guarantees that users' personal data will not be used for any purpose other than that defined by this Policy.
The Company provides users/visitors of the Site the opportunity to opt out of marketing mailings and advertising offers. Refusal to use personal data for marketing purposes is carried out by providing feedback, for which the user/visitor sends a corresponding message to the Company's email, as defined in this Policy.
The Company guarantees that users' personaldata will not be transferred to third parties and guarantees to take all necessary actions to protect personal data, except in cases provided by the current legislation of Ukraine and GDPR norms (justified requests from regulatory authorities) and to protect the legitimate rights and interests of LLC "Solutech."
An exception is the provision of personal data in the event that the Company receives an official request from government authorities authorized to collect such information.

3. Storage of Personal Data The Company guarantees to take all necessary measures to preserve and avoid unauthorized distribution of personal data.
Only those employees of the Company who directly provide the user with additional information about the Company's services and products and respond to user inquiries have access to personal data.
The user can contact the Company at any time with a request to find out what personal data is stored about them.The request must be processed within 1 (one) month from the date of receipt by the Company. If personal data is outdated and no longer relevant, the user can submit a request, and the data will be updated.
Personal data is completely deleted after the expiration of its lawful storage period from all media on which it was stored.
The territory for storing and processing personal data is Ukraine and other countries where the Company's servers may be located. Any corresponding processing and storage of personal data may take place outside the European Economic Area.

4. Contact Information All inquiries within the meaning of this Policy, requests, messages, and proposals please send to the following email: hello@solutech.global.
Edition of September 26, 2024.